14 Rivera Drive, Southend-on-Sea SS1 2RBinfo@avanzaheatingandcooling.co.uk Open 24/7Company No. 17201187 About Heating & Cooling Bathrooms Areas Contact 01702 967120Request Quote - Home - Privacy PolicyLegal # Privacy Policy Last updated: 11 June 2026 ## 1. Who We Are Avanza Heating & Bathrooms Ltd ("we", "us", "our") is a heating, plumbing and bathroom installation contractor registered in England and Wales (Company No. 17201187), with its principal address at 14 Rivera Drive, Southend-on-Sea, SS1 2RB. We are the data controller responsible for any personal data you share with us. ## 2. What We Collect When you enquire via our contact form, by phone or by email, we collect: your name, phone number, email address, project postcode and any details you give us about the work you want carried out. We do not collect payment card data through this website. ## 3. Why We Use It We use your data solely to respond to your enquiry, arrange a free site survey, issue a written quote, and — if you become a client — manage your project and aftercare. We do not sell, rent or share your data with third parties for marketing. ## 4. Lawful Basis We process your data under "legitimate interests" (responding to enquiries you initiated) and, where you become a client, "performance of a contract". ## 5. How Long We Keep It Enquiry data is retained for up to 24 months from your last contact. Client project records are retained for 7 years to meet HMRC and statutory warranty obligations. ## 6. Who Has Access Your data is accessible only to Pierre Codarin and authorised Avanza staff working on your enquiry or project. We use reputable processors for email, accounting and project management, all bound by UK GDPR-compliant data processing terms. ## 7. Your Rights You have the right to access, rectify or request deletion of your personal data, to restrict processing, and to lodge a complaint with the Information Commissioner's Office (ico.org.uk). To exercise any right, email info@avanzaheatingandcooling.co.uk. ## 8. Cookies This website uses only essential cookies required for the site to function and anonymous analytics. We do not use advertising cookies or share device data with ad networks. ## 9. Changes We may update this policy. The "Last updated" date above will always show the current version. ## 10. Contact Questions about your data: info@avanzaheatingandcooling.co.uk or 01702 967120. Return to homepage · Terms & Conditions Premium bathrooms, heating and plumbing across Essex. Owner-led, Gas Safe registered, same-day service guaranteed. 01702 967120info@avanzaheatingandcooling.co.uk14 Rivera Drive, Southend-on-Sea, SS1 2RB Explore - About - Heating & Cooling - Bathrooms - Areas - Contact Services - Heating & Plumbing - Boiler Installation & Servicing - Emergency Plumbing - Underfloor Heating - Landlord Gas Safety Certificates - Luxury Bathrooms Service Areas - Southend-on-Sea - Chelmsford - Basildon - Colchester - Brentwood - Rayleigh - Wickford - Billericay - Harlow © 2026 Avanza Heating & Bathrooms Ltd. Company No. 17201187. All rights reserved. Privacy PolicyTerms & ConditionsOpen 24/7 · Emergency call-outs · Call by 12pm, engineer with you by 4pm Call NowRequest Quote